Sales Competence Manager - Learning and dev - Global
Sinch, Sweden

We are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. Sinch is the connector between many businesses and their customers we make seamless communication possible between the two through our messaging, voice and video solutions. We are a leading global provider of Communication Platform as a Service (CPaaS), and our APIs and platform deal with over 30 billion engagements annually.

As the Sales Competence Manager your objective will be to support Sinch in the goal of having a best-in-class Sales force. You will be responsible for ensuring we have clear sales competence requirements, current mappings and to identify gaps and plan and organize trainings.

As the Sales Competence Manager you will be part of Sales Operations and collaborate closely with Sales and People amp; Culture.

• Define Sales competences and skill requirements for sales roles, globally.
• Assess Sales competencies according to requirements and identify gaps.
• Monitor Sales training adoption and identify potential improvements.
• Organize refresher training sessions and onboarding activities for new starters.

• Coordinate Product training activities aligned with new product releases.
• Collect content improvement points and feedback to creators.
• Create and maintain training content on the learning platform.

The ideal candidate thrives in a sales environment and takes pride in coming up with and delivering good solutions, based on analysis. You are structured and have strong interpersonal skills, and effective communication.

• Minimum 5-10 years of experience from a Talent Development role at a b2b company or from a firm providing competence development.
  
• Experience with the entire competence development cycle including assessing current competencies, defining competence needs and establishing competence gaps, to planning and setting up the training programs.
• Strong presentation skills and ability to communicate with learners at all levels and stages of their development.
• Excellent communication skills both written and spoken

The following are not a requirement but a big plus!

• A University degree in HR with emphasis on learning and development.
• Experience from planning and setting up the training programs for sales competence development.
• Experience from an international role/company.

This role is based in Stockholm (Sweden).

We will review applications continuously so submit your resume as soon as possible, in English, as soon as possible. Please note we will review applications and interview continuously and may find and hire the right person before last application date, so hurry to apply!

About the recruitment process:To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.

Job Rewards and Benefits