Thirsty for never-ending knowledge and being a part of a team supporting some of the biggest companies in the world? We are looking for a Support Engineer to come and join our team in Kalmar!
The essence of the role
Our leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video.
The support team serves customers who use our products. We receive queries from all corners of the world and naturally we operate 24/7 to meet the needs of our customers. Think about the technical experts in some of the biggest tech companies in the world that’s the kind of customers you will support in this role.
Forget L1, L2, L3 support in the team we serve on all levels of difficulty! Our customers place a high demand on our service and skills - rest assured you will be kept on your toes! Additionally, most of the communication will be with the application technicians.
As our Support Engineer you will:
Who are you?
This is a challenging role with a steep learning curve. In order to be successful in this position, you have to be curious and always want to learn new things! You need to have a can-do- attitude and see problems more as challenges. Good ideas are listened to and often implemented - you should feel that you want to contribute to the bigger picture! If this is your approach to work, we’d love to hear from you.
In order to be successful in this role you have:
Big plus!
To stand out from the crowd you could have:
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.