Job Description
About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as Hamp;M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
You only get one chance to make a good first impression, that is why our Front Office staff plays an important role when it comes to building our brand and culture here at Klarna. Our primary goal is to deliver excellent service to our colleagues and external clients/customers.
Our Service Delivery Specialists work in various teams within Office Services, such as; Receptionist, Office manager and Support Now Services. Day-to-day work involves supporting the internal employees as well as external customers with responding to employees questions such as administrative and back-office work. They are problem solvers and strong communicators in Klarna's business language English and in their market-specific language.
As Office Manager you are the go-to person. Our mission is to create a solid, smooth and desirable work environment for Klarna’s employees in every office. Success in this role means that the service in our offices are working smoothly every day.As a Receptionist your mission is to deliver excellent service at all times as people will come to you with all kinds of issues, both internal and external, and even though you might not always be the person to fix it, you will definitely know who can.Support Now Services is responsible for administrative tasks, hosting, booking meetings, lunches, etc. The primary goal is to provide exceptional service to colleagues and external clients / customers.
You should get in touch with us if you:- Have experience from working within a service-oriented role- Have excellent written and verbal communication skills- Have strong interpersonal skills- Have good organisational and time management skills- Have flexibility and creativeness- Is a proactive self starter with a can-do attitude!
Locations we are looking for Office Services is:- Stockholm, Sweden- Helsinki, Finland (50%, part-time position)
Language skills:Fluent English.Preferably: Finnish or SwedishKlarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.
Job Specification