We are seeking a ‘Head of Product’, Omni-channel messaging to help lead define and lead next generation products in Sinch’s portfolio. Sinch is experiencing tremendous growth, and this is an opportunity for a strong product management leader to take the product and team to the next level and accelerate growth even further. This is a critical role for the company
Location:London, Stockholm or Malmö.
The essence of the role
We are seeking a seasoned software product leader that has passion for B2C experiences and comes with deep knowledge in building and shipping API based products for a global customer base. The leader will manage a team of 15+ PMs and oversee the work across 50-100 engineers in Ramp;D and operations across the globe.
As our new Head of Product, Omni-channel messaging you will:
- Define product strategy for our omni-channel messaging product portfolio
- Manage a team of product managers building messaging APIs, connectors and developer-centric tools
- Work closely with other internal products such as Chatlayer (chatbot) and Inbox (Contact Center) to drive a better together story
- Be responsible for the entire product life cycle from concept to delivery - collaborating with Marketing, Finance, Sales, Legal, Program Management, UX, Engineering, DevOps and Support
- Own the business case and Pamp;L for the area; define competitive pricing plans and influence GTM plans
Who are you?
In order to contribute in this role you have:
- Credibility and presence necessary to contribute as a senior product leader
- Holistic view of business and comfortable owning product market analysis, customer segmentation, product positioning
- Ability to infer product strategy from a market strategy; gathering and prioritizing product requirements, driving product planning through research and customer feedback, and performing competitive and market problem requirement analysis
- Strong understanding of how technical components impact product development and trade-offs within; must bring a philosophy around product trade-offs and prioritization based on solving important problems vs. chasing near-term revenue
- Has a track record of building, leading, developing and retaining a great product team.
- Ability to work effectively in a nimble environment while scaling the business and organization
Requirements:
- 15+ years experience shipping API and/or SaaS products
- API, developer ecosystem, enterprise software experience must have
- Has built and shipped successful SaaS products for enterprises
- Startup/fast-growing company experience
- Track record of building, leading, developing and retaining a great product team
Are you ready? Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.