Data Analyst
Sinch, Sweden
Job Description
We are Sinch. With presence in more than 55 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software that makes it happen. Join our team as a Data Analyst!
The essence of the role
At Sinch, our focus is on driving growth through organic initiatives. Strong organic growth requires a solid foundation in data to be effective, guiding business strategy and building efficiencies. As part of our newly formed Data and Analytics department, you'll collaborate with colleagues from around the world. Our primary goal is to deliver timely insights across the Sinch business, influencing operational optimization and providing tactical or strategic decision recommendations. To excel in this role, we're seeking an individual who is thorough, detail-oriented, and driven to understand the 'why' behind data patterns. Adaptability in a fast-changing environment is crucial, and an appreciation for the diversity of daily challenges is essential.
Key partners for this role include multifunctional teams in areas such as Product, Finance, Operations, HR, and Sales. We work in a modern tech stack with tools like Snowflake, dbt and Tableau.
Key Responsibilities
- Insights and Reporting: Provide actionable insights through data analysis; develop and maintain reports and dashboards to track key performance indicators.
- Data Model Development: Create and refine models to support our stakeholders' decision-making processes.
- Collaboration and Integration: Work closely with various teams (i.e. Data Fabric, Data Enablement, Product and Finance) to integrate analytics into business processes effectively.
- Continuous Improvement: Assess internal resources, documentation, data sources, and reporting continually, striving for improved quality and accuracy.
- Spreading Data Culture: Collaborate with the team to support and train stakeholders, aiming to increase data-driven decision-making across our groups.
- Project Work: Support and drive various analytics projects and models through a deep understanding of tech/telecom data.
Requirements
Requirered qualifications
- At least 2 years of proficiency in Tableau or similar data visualization software.
- A minimum of 3 years of experience in SQL, or a comparable track record in analysing large structured and unstructured datasets.
- A bachelor’s or master’s degree is desirable, ideally in a business or quantitative subject (e.g., computer science, mathematics, engineering, science, economics, or finance).
- Proven experience collaborating with senior stakeholders to solve business problems through data and analytics.
- Fluency in English, both verbal and written.
Big Plus!
- Experience working in a global company with colleagues and partners across multiple time zones.
- Telecom or Tech experience working in a Business-to-business setting.
- Good understanding of cloud messaging solutions.
Preferred Qualities
- Growth Mindset: Encourages continuous learning and development, both personally and professionally, and views challenges as opportunities for growth.
- Detail-Oriented: Pays meticulous attention to the nuances of data and analytics, ensuring accuracy and precision in all aspects of work.
- Adaptability: Demonstrates flexibility in responding to changes in the business environment, maintaining effectiveness in varying situations.
- Emotional Intelligence: Possesses the ability to understand and manage one's own emotions, as well as empathise with others, fostering strong workplace relationships.
- Innovative Mindset: Encourages thinking outside the box and embracing new ideas and technologies, keeping us at the forefront of industry advancements.
- Effective Communication: Exhibits strong skills in expressing ideas and complex data insights clearly and persuasively to diverse audiences.
Benefits
Benefits
Sinch is a global company composed of people from