Managed Services Engineer
Sinch, Sweden

We are Sinch. The world’s number one in mobile engagement, helping amazing companies communicate with customers. And whether you know us or not, you’ve definitely used our tech. From the life-changing to the time-saving, we’re helping over 3,000 businesses to interact with people like never before.

Now we’re looking for a Managed Service Engineer to join our team in Kalmar!

In this position, you will be working in a DevOps team responsible for delivering the Sentinel solution amp; services. The position requires the right blend of technical depth, experience, leadership and process awareness to handle the day-to-day responsibilities.

The Sentinel Solution is based on an A2P traffic emulator and analyzer running on a wide number of Mobile Network Operators. The server part is Java based running in AWS and the network probes are running on Android OS.

DevOps Team consists of Developers and Operations Engineers handling development, operations amp; maintenance of the end to end solution.

• Daily Operation amp; Maintenance of the Solution.
• Contribute to the CI/CD pipeline.
• Ensure high availability and service within agreed SLAs.
• Ability to engage internal and external customers, develop relationships, and tackle problems.
• Provide feedback for process improvements.

Normal working hours are weekdays, but the role includes that you are available outside normal office hours in case of major emergencies on systems where your expertise are required.

To excel in the role, it is important that the candidates have a business mind and see the benefits of business for both the company and its customers.

• Strong analytical skills.
• Demonstrated ability from technical roles within the Telecom / IT industry.
• Scripting capabilities.
• Fluency in written and spoken English.

• Takes initiative and makes carefully considered decisions.
• Technical- and solution oriented.
• Comfortable and experienced in multitasking.
• Well-organized.
• Comfortable and positive in a constantly evolving world.

A recognized ability to excel and go above and beyond.

Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. You will ideally be based in our Kalmar office. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Get in touch and join us on our journey!

Are you ready? Join us on our journey!

We're a worldwide group of people, working to offer an increasingly inclusive environment wherever you are.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We’re proud to be an equal opportunity employer, and all applicants will be considered regardless of race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

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